Eric Boggs – Medium

Eric Boggs
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athenahealth design

A compassionate design approach to consumer payments at athenahealth

Hi there! I am excited to share what my team has been working on at athenahealth within our Consumer Financials group. If you are a…

3 min readApr 27, 2021

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Here are several examples of how we communicate about medical bills with compassion.

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Eric Boggs

SXSW 2019 — Providing for Providers and the Future of Healthcare UX

It’s official — I’ll be hosting a SXSW meetup in March 2019: Providing for Providers — Future of Healthcare UX. I’m excited to host, and…

4 min readOct 26, 2018

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Eric Boggs

How to Build a Design Mentorship Program

Design mentorship, particularly in the early stages of a career, has no comparable “bang for it’s buck” in terms of helping junior…

8 min readMay 31, 2018

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How to Build a Design Mentorship Program

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Eric Boggs

How to Generate 500 Divergent Ideas in a Day

A sustainable approach to ideation and long term innovation

10 min readApr 13, 2018

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How to Generate 500 Divergent Ideas in a Day

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Eric Boggs

How to prime a participant for the ultimate design research experience, no matter your context

This post focuses on how I plan, sequence, and conduct empathic research to uncover emotional deltas for the products and services I build…

9 min readFeb 14, 2018

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How to prime a participant for the ultimate design research experience, no matter your context

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Eric Boggs

Finding Emotional Delta: Applying Design Research to New Ends In Healthcare Innovation

Constraints are crucial for relevant innovation and serve as a lens by which to evaluate the success of the products and services we make…

6 min readFeb 2, 2018

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Finding Emotional Delta: Applying Design Research to New Ends In Healthcare Innovation

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Eric Boggs

Design for engagement and adherence in connected health applications

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8 min readOct 24, 2017

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Design for engagement and adherence in connected health applications

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Eric Boggs

Helping Austin Play Bigger in Healthcare Technology

According to Startup Health’s mid-year funding report, Austin is the 9th largest player in the US in terms healthcare funded deals at $29M…

8 min readJul 20, 2017

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Helping Austin Play Bigger in Healthcare Technology

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Eric Boggs

Building confidence and the evolution of Love Intently — an interview with AC4D alumni Sophie Kwok

In this interview, Sophie Kwok (AC4D 2016) and I discuss her evolution as a designer and founder of a service, Love Intently, that empowers…

14 min readMar 27, 2017

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Building confidence and the evolution of Love Intently — an interview with AC4D alumni Sophie Kwok

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Eric Boggs

Driving human-centered design in a large enterprise: an interview with AC4D alumni Dave Gottlieb

Dave Gottlieb and I attended Austin Center for Design (AC4D) together from 2012–2013. We worked closely on a variety of design research…

13 min readFeb 28, 2017

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Driving human-centered design in a large enterprise: an interview with AC4D alumni Dave Gottlieb

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Eric Boggs

Eric Boggs

Lead Designer @athenahealth. @AC4D alum. Trail runner, home brewer, lover of Boston sports, and living and learning in Austin, TX.

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