Eric Boggs – Medium

Eric Boggs

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athenahealth design

A compassionate design approach to consumer payments at athenahealth

Hi there! I am excited to share what my team has been working on at athenahealth within our Consumer Financials group. If you are a…

Apr 27, 2021

Here are several examples of how we communicate about medical bills with compassion.

Apr 27, 2021

SXSW 2019 — Providing for Providers and the Future of Healthcare UX

It’s official — I’ll be hosting a SXSW meetup in March 2019: Providing for Providers — Future of Healthcare UX. I’m excited to host, and…

Oct 26, 2018

Oct 26, 2018

How to Build a Design Mentorship Program

Design mentorship, particularly in the early stages of a career, has no comparable “bang for it’s buck” in terms of helping junior…

May 31, 2018

How to Build a Design Mentorship Program

May 31, 2018

How to Generate 500 Divergent Ideas in a Day

A sustainable approach to ideation and long term innovation

Apr 13, 2018

How to Generate 500 Divergent Ideas in a Day

Apr 13, 2018

How to prime a participant for the ultimate design research experience, no matter your context

This post focuses on how I plan, sequence, and conduct empathic research to uncover emotional deltas for the products and services I build…

Feb 14, 2018

How to prime a participant for the ultimate design research experience, no matter your context

Feb 14, 2018

Finding Emotional Delta: Applying Design Research to New Ends In Healthcare Innovation

Constraints are crucial for relevant innovation and serve as a lens by which to evaluate the success of the products and services we make…

Feb 2, 2018

Finding Emotional Delta: Applying Design Research to New Ends In Healthcare Innovation

Feb 2, 2018

Design for engagement and adherence in connected health applications

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Oct 24, 2017

Design for engagement and adherence in connected health applications

Oct 24, 2017

Helping Austin Play Bigger in Healthcare Technology

According to Startup Health’s mid-year funding report, Austin is the 9th largest player in the US in terms healthcare funded deals at $29M…

Jul 20, 2017

Helping Austin Play Bigger in Healthcare Technology

Jul 20, 2017

Building confidence and the evolution of Love Intently — an interview with AC4D alumni Sophie Kwok

In this interview, Sophie Kwok (AC4D 2016) and I discuss her evolution as a designer and founder of a service, Love Intently, that empowers…

Mar 27, 2017

Building confidence and the evolution of Love Intently — an interview with AC4D alumni Sophie Kwok

Mar 27, 2017

Driving human-centered design in a large enterprise: an interview with AC4D alumni Dave Gottlieb

Dave Gottlieb and I attended Austin Center for Design (AC4D) together from 2012–2013. We worked closely on a variety of design research…

Feb 28, 2017

Driving human-centered design in a large enterprise: an interview with AC4D alumni Dave Gottlieb

Feb 28, 2017

Eric Boggs

Eric Boggs

Lead Designer @athenahealth. @AC4D alum. Trail runner, home brewer, lover of Boston sports, and living and learning in Austin, TX.

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